Zendesk Unveils Game-Changing AI to Transform Customer Service Forever
Zendesk, a leading platform for customer service and experience, has announced a series of groundbreaking AI-driven initiatives aimed at transforming how businesses handle customer interactions. The new features, revealed at the Zendesk AI Summit in New York, include AI agents integrated across all digital channels and a 24/7 AI-powered voice agent to handle phone calls, […]
U.S. Justice Department Considering Breaking Up Google After Antitrust Ruling
The U.S. Justice Department is reportedly exploring the possibility of forcing Google’s parent company, Alphabet, to divest one or more of its key divisions following a recent ruling that the tech giant violated antitrust laws. The potential break-up could involve separating high-profile assets such as Chrome, Android, or Google Ads, according to a report from […]
Co-op Partners with Salford Poet to Celebrate Mancunian Spirit at Co-op Live
In a celebration of community, culture, and sustainability, Co-op has teamed up with the legendary Salford-born poet, Dr John Cooper Clarke, to mark its unique partnership with the UK’s largest live entertainment venue, Co-op Live. The collaboration showcases the retailer’s deep ties to Manchester and its commitment to supporting the local community, all wrapped in […]
