monday.com, the innovative platform that has transformed work management across industries, has unveiled its AI Vision for 2025. The company’s new AI strategy is set to enhance business workflows through AI-powered solutions that cater to businesses of all sizes, from small and medium-sized enterprises (SMBs) to Fortune 500 companies.
With a clear focus on democratising software and empowering businesses to scale, monday.com’s AI offerings—comprising AI Blocks, Product Power-ups, and the Digital Workforce—are designed to integrate seamlessly into existing workflows, simplifying operations and enabling teams to accomplish more with fewer resources. This comprehensive AI approach aims to address both the challenges of large enterprises and the needs of SMBs striving to compete and grow in a rapidly evolving digital landscape.
Redefining Work with AI
“At monday.com, we don’t just add new features; we reimagine how work is done,” said Daniel Lereya, Chief Product and Technology Officer at monday.com. “Our goal is to embed intelligence into the products our customers already love, making it easier for everyone—regardless of their tech background—to build and benefit from AI.”
This vision is grounded in three key pillars that will form the foundation of monday.com’s AI-driven future:
- AI Blocks:
AI Blocks are modular, customizable AI actions that allow users to integrate AI within their existing workflows. With minimal technical expertise required, customers can take advantage of AI capabilities such as “Categorize,” “Extract,” and others to analyse data, recognise patterns, and streamline decision-making processes. This feature empowers teams to leverage advanced AI tools with just a few clicks, ensuring efficiency without the need for specialised knowledge. - Product Power-ups:
The AI capabilities will be fully embedded throughout monday.com’s suite of products to help businesses tackle their most pressing challenges. Whether it’s automating CRM data, predicting risks, managing resources, or resolving service tickets in real-time, Product Power-ups aim to make processes faster and more streamlined. By embedding AI within the company’s existing tools, monday.com ensures that businesses can achieve immediate, measurable results in efficiency and decision-making. - Digital Workforce:
Perhaps the most ambitious element of monday.com’s AI vision, the Digital Workforce will provide businesses with AI-powered agents capable of performing tasks around the clock. From analysing project risks to unblocking stalled sales deals, these agents are designed to automate routine tasks and increase productivity. In March 2025, monday.com will launch its first AI agent, monday Expert, which will assist with onboarding new users, providing guidance on platform actions, and even executing tasks on behalf of users.
Empowering Businesses to Scale Without Extra Resources
monday.com’s vision for AI is focused on offering tools that not only help businesses scale but also do so without requiring additional resources. The platform’s AI offering ensures that businesses, from startups to large enterprises, can accelerate growth and optimise processes without the need for expanded teams or increased operational costs.
The platform’s approach is particularly advantageous for SMBs and mid-market companies, which often face limitations in terms of resources. By embedding AI directly into everyday workflows, monday.com is giving these businesses the ability to compete with larger counterparts, enabling more efficient operations and smarter decision-making without the hefty price tag of traditional AI tools.
For enterprise clients, the technology serves as a powerful tool to streamline processes that often become bottlenecked by the sheer size of the organisation. monday.com’s AI features are designed to help businesses move faster, improve collaboration, and manage complex workflows with ease.
Accessible AI for Everyone
To ensure its AI tools remain accessible, monday.com is introducing a flexible pricing model for its AI Blocks. Every plan will include 500 free AI credits per month, allowing teams to explore AI capabilities at no cost. For organisations with more significant needs, additional credits are available through scalable buckets, offering businesses the flexibility to purchase credits based on their usage.
The company’s focus on accessibility ensures that AI remains intuitive and easy to adopt for businesses of all sizes, providing a seamless integration that enhances, rather than disrupts, existing workflows. monday.com’s AI is designed to serve businesses, making technology work for them in a way that is simple, effective, and transformative.
Significant Growth and Impact
As of the end of FY24, monday.com’s AI features have already been widely adopted, with customers performing nearly 10 million AI actions—almost three times the number from the previous quarter. This rapid growth highlights the significant impact AI is having across industries, with businesses recognising the value of integrating AI into their workflows for better productivity and faster decision-making.
Looking Ahead
As monday.com continues to innovate in the realm of AI, the company remains committed to its mission of empowering businesses to scale, optimise, and thrive in the digital age. By combining cutting-edge AI technology with its versatile, user-friendly platform, monday.com is opening up new possibilities for businesses to enhance their operations and stay ahead of the competition.
With plans to launch additional AI-powered features and agents in the coming months, monday.com’s AI vision is poised to lead the way in helping businesses unlock their full potential, no matter their size or industry.
