MuleSoft Named a Leader in IDC MarketScape for B2B Middleware, 2024

Salesforce has announced that MuleSoft has been recognised as a Leader in the IDC MarketScape: Worldwide B2B Middleware, 2024. This recognition highlights the powerful capabilities of MuleSoft’s Anypoint Partner Manager in transforming B2B integrations, enabling businesses to streamline operations, automate partner onboarding, and gain full visibility over transactions across the supply chain.

Why It Matters

B2B integration is key to optimising supply chain management and business operations, including tasks such as order placement, invoicing, shipment notifications, and inventory tracking. In today’s fast-evolving landscape, the ability to securely and efficiently exchange information between partners is crucial. As businesses increasingly adopt AI-driven solutions in their supply chains, a robust B2B integration platform ensures seamless data exchange across various formats, including Electronic Data Interchange (EDI), APIs, and unstructured data.

Despite the advantages of B2B integration, many organisations still face significant barriers to AI adoption, with a report revealing that only 29% of applications are fully connected. Furthermore, 95% of IT leaders cite integration challenges as a major obstacle to AI implementation. MuleSoft’s Anypoint Partner Manager addresses this issue by laying a solid foundation for businesses to scale their AI capabilities through seamless B2B data exchange.

MuleSoft’s Solution: Anypoint Partner Manager

MuleSoft’s Anypoint Partner Manager offers a cloud-native, low-code B2B integration solution that accelerates partner onboarding and simplifies operational management. Integrated with the broader Anypoint Platform, it combines API management, integration, and automation to provide a comprehensive tool for businesses to manage their B2B operations.

The platform supports a wide range of transaction formats, including EDI, API, and unstructured data, allowing businesses to create composable ecosystems that drive efficiency, ensure compliance, and enhance visibility across the entire process. Key features of Anypoint Partner Manager include:

  • AI-Readiness: The platform’s APIs provide real-time transaction data, enabling businesses to create AI-powered experiences that enhance tasks such as partner onboarding, transaction history analysis, and forecasting.
  • Transaction Visibility: Users can filter transaction data by partner, message type, and custom attributes like purchase order or invoice numbers, providing detailed insights into their business operations.
  • Transaction Management: Anypoint Partner Manager allows businesses to easily replay transactions, recovering from errors with a single click. This functionality can also be automated via the platform’s API.
  • Order Management System (OMS) Connectivity: By integrating with Salesforce Order Management, the platform simplifies the management of EDI orders, invoices, shipping statuses, and other supply chain-related transactions across multiple digital channels.
  • Intelligent Document Processing (IDP): MuleSoft’s IDP uses advanced AI to extract and structure data from a variety of document types, including PDFs and images, for seamless integration with downstream systems.
  • Support for CSV and Delimited Files: Anypoint Partner Manager accelerates partner onboarding with its low-code, configuration-driven interface, supporting a variety of data formats and protocols.

Industry Perspectives

Andrew Comstock, Senior Vice President & General Manager of MuleSoft at Salesforce, emphasised the importance of seamless B2B ecosystem connectivity for successful supply chain management. “With AI, MuleSoft Anypoint Partner Manager makes this process faster and more efficient, offering real-time transaction visibility that drives key business insights and accelerates the ordering process,” he said.

Angel Ferrer, Director of Enterprise Applications at Premier Packaging, shared how the platform transformed their B2B integration processes. “What was once a lengthy and often challenging process has evolved into a seamless and efficient partner onboarding experience. Teams across our organisation are now embracing integrations, saving thousands of hours of labor,” Ferrer noted.

Conclusion

MuleSoft’s Anypoint Partner Manager has been recognised as a leader in the B2B middleware space due to its innovative, comprehensive solution that enables businesses to seamlessly integrate their supply chain, onboard partners faster, and gain full visibility over business transactions. With its low-code, AI-ready platform and support for a wide range of transaction formats, Anypoint Partner Manager is positioning businesses to scale their operations and integrate the AI-driven solutions of tomorrow.

Source: https://www.salesforce.com/news/stories/idc-marketscape-b2b-middleware-2024/